- Stages: Seven stages from sign-off to handover
- Usual slips: Approvals, drawing changes, site readiness, freight
- Freeze point: Freeze drawings before manufacture begins
- Acceptance: Define criteria on the drawing, not verbally
- Calibration: Tune under the room's real lighting
- Handover: As-built drawings, config backup, spares, procedure
Stage one: specification and drawing sign-off
This stage fixes dimensions, pixel pitch, cabinet layout, mounting method, power and data routes, and how the display will be serviced. Nothing downstream begins until the drawings are approved, because manufacture follows the drawing, not the conversation. A specification that is still moving at this point will keep moving, and every later stage inherits that instability.
Write the acceptance criteria here as well. State what will be checked at handover, under what lighting, with which sources, and by whom. Later disagreements about appearance almost always trace back to something that was discussed verbally and never recorded on the drawing set.
Stage two: engineering and approvals
Structural calculation and mounting design come next, together with any landlord, building management or authority approvals the site requires. For outdoor work, facade work or anything suspended above people, engineering review and permits can occupy more calendar time than every other stage combined.
Establish who owns each approval and what evidence satisfies it. A display cannot be released for manufacture against final drawings while the mounting design is still under third-party review, so the review has to be sequenced deliberately, not run in parallel in the hope that it finishes first.
Stage three: manufacture and factory testing
Cabinets are built, modules are fitted, and the assembled wall is run at the factory before disassembly and packing. Module-level correction is applied, the control configuration is prepared, and the cabinet addresses are recorded. This is the last point at which a mismatch between the order and the drawing can be corrected cheaply.
Ask whether a factory test can be witnessed in person or remotely, and what is recorded from it. A test record gives you something to compare against at commissioning. A verbal assurance that everything was checked gives you nothing to compare against when a problem appears on site.
Stage four: freight, customs and delivery windows
Crates, transport mode and customs clearance follow manufacture. Freight and clearance dates depend on carriers and authorities in ways that factory dates do not, so treat them as ranges, not fixed days, and avoid booking installation crews against the optimistic end of the range.
Plan the receiving end with the same care. Unloading space, a dry and secure storage area, and a route from the delivery point to the final position all need to exist before the crates arrive. A delivery that cannot be moved under cover on the day it lands is one of the most avoidable delays in the whole schedule.
Stage five: site readiness and access
The mounting structure, power termination, data cabling and any builder's work must be finished before the installation crew travels. Confirm readiness with photographs and a signed checklist, not an assurance, because a crew arriving at an unfinished site either waits or improvises, and improvisation is where alignment problems begin.
Access equipment needs booking early. Scaffolding, mobile platforms and lift availability often have lead times comparable to the installation itself, and in some buildings they require their own permits. Confirm the booking window when the installation date is set, not once the crates have landed.
Stage six: installation, cabling and commissioning
Cabinets are mounted, aligned, connected and powered in stages, not all at once, which keeps faults attributable to a section. Commissioning then covers data link integrity, module errors, uniform appearance across seams, source switching and behaviour after a power cycle.
Keep one snag list with a named owner and a date against each item. Small alignment and colour issues at this point are normal and expected; undocumented ones are what resurface weeks later, when the crew has left and nobody remembers which cabinet was adjusted.
Stage seven: calibration, content and handover
The final correction pass should happen under the room's real lighting, since a wall tuned in a dark hall behaves differently once the lights and daylight are present. Content is loaded onto the playback system, layout presets are saved, and staff are shown how to operate and shut down the display safely.
The handover pack should contain as-built drawings, a backup of the control configuration and correction data, the spare parts list, and the maintenance and module replacement procedure agreed at the start. Ask for the agreed brightness level and layout settings to be recorded in writing as well.
Where schedules usually slip
Four causes account for most delays: approvals and permits that were assumed, not booked, drawing changes made after manufacture began, site readiness confirmed verbally, not backed by evidence, and freight or customs taking longer than the planned range. Installation itself is rarely the longest stage.
Two decisions buy back the most time. Freeze the drawings early, with a named person authorised to approve changes and a clear understanding that later changes move delivery. Then verify site readiness with photographs before the crew is booked, not after.
Site conditions to confirm before the dates are fixed
The seven stages above assume the site can accept the screen. Six conditions decide whether it can, and every one of them is cheaper to confirm before the programme is agreed than after a crew has been booked.
<strong>Structure and attachment.</strong> What the screen will hang from or stand on, who designs the connection, and whether the building's engineer has accepted the point loads in writing. A screen cannot be scheduled against a support that is still being designed.
<strong>Power, and who provides it.</strong> The position of the supply, the spare capacity available at the hour the screen actually runs, and the boundary between the electrical contractor's scope and the display supplier's. Circuit capacity is not a display decision, but the schedule slips whenever it is discovered late.
<strong>The route in.</strong> How the largest cabinet reaches its position: door widths, lift dimensions, stair turns, corridor height, and the hours when the loading bay is free. A route survey takes an hour and regularly changes the cabinet choice.
<strong>Working at height and the floor below.</strong> Whether scaffolding, a scissor lift or rope access is needed, what the floor can carry while that equipment stands on it, and whether the room has to close. Access equipment availability often fixes the installation dates more firmly than the display does.
<strong>The environment during the work.</strong> Dust, humidity, other trades in the same space, and whether the area can be sealed. Sensors, connectors and driver boards are exposed while a wall is being built, so protection is a programme item and not housekeeping.
<strong>The commissioning window.</strong> Calibration, content testing and acceptance need the room dark, quiet and finished. Book that window before installation starts: it is the stage most often compressed when a programme runs late, and the stage that decides whether handover produces a signed acceptance or a list of open points.
Confirm these six before the dates are fixed and the seven stages hold. Where one is still open, record it as open with a name against it, so the programme carries a visible risk instead of a hidden one.
| Stage | What happens | Common cause of delay |
|---|---|---|
| 1 Spec & drawings | Fix dimensions, pitch, layout, service | Unrecorded verbal acceptance criteria |
| 2 Engineering & approvals | Structure, permits, landlord review | Assumed, not formally booked |
| 3 Manufacture & FAT | Build, correct, record config | Drawing changes after start |
| 4 Freight & customs | Crate, ship, clear | Treated as a fixed day |
| 5 Site readiness | Structure, power, access ready | Confirmed by word, not photos |
| 6 Install & commission | Mount, align, calibrate | Undocumented snags |
| 7 Calibrate & handover | Tune under real light, train | Compressed commissioning window |
A survey that saved the programme
A site survey found the substrate could not carry the planned frame. Releasing a new frame early kept the install window intact; skipping the survey would have stalled it on site.
Commissioning left for later
A wall was installed but not calibrated before handover. Colour mismatch between cabinets showed up on the first live broadcast, forcing a return visit that a planned test would have caught.
Typical project phases
- Start with a survey, not a date Confirm wall, power, network and access before committing a schedule. Most delays come from a late survey, not from the install itself.
- Order structure with the screens Frames, rigging and the building's sign-off are the long-lead items. Release them early so they arrive with the cabinets, not after.
- Plan commissioning as a milestone Alignment, calibration and a content test at real distance are part of the timeline, not a loose end. Book them before the crew leaves.
Myths about installation timeline
“Installation is the long part” — Most of the calendar is design, approvals and production. Site work is short but unforgiving of late changes.
“A fixed launch date is flexible” — It is the one constraint that usually cannot move. Plan the schedule backwards from it.
“Factory and site are separate” — A fault found at commissioning that a FAT would have caught is far more expensive to fix on the wall.
Points to confirm on installation timeline
- Freeze drawings and name one approver for changes
- Book approvals and access equipment before manufacture
- Treat freight and customs as date ranges, not fixed days
- Confirm site readiness with photos before the crew travels
- Hold calibration and acceptance in a dark, finished room
- Collect as-built drawings, config backup, spares and procedure at handover
Bottom line on installation timeline
Sequence the project around the stages you do not control. Freeze drawings before manufacture, book approvals and access equipment early, treat freight as a range, not a date, and confirm site readiness with photographs before an installation crew travels. Put acceptance criteria and handover documents in writing at the start, and send the site details, destination country and target dates with your project brief through the contact page.
